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Designing for a difference – Part 2

Deepa Umesh, Head of Delivery, Appearition India, talks on how design makes a difference in Branding, Digital Transformation and more:

– How to achieve branding using design?

Consistency is the key to branding. We drive the end user to build a perception of our brand through design. If there is a disconnect in a medium or between digital and physical communication or design, the ability to identify our brand is lost.

A repeated systematic approach will provide the solution to business branding. It is a journey not a process that is definitive.

Imagination + Creativity + Empathy + Innovation results in Value creation.

Along with these components, conducting a SWOT analysis will help in market segmentation and identifying targets. It gives an outline to a pragmatic and holistic approach.

Semiotics – the study of symbols opens more avenues in terms of design as these are based on language and culture. Human Psychology + Semiotics lead to solution building – a spot where design plays a pivotal role.

In recent years, symbols have replaced text. Symbols indicate, designate, and process the visuals. This results in creating a likeness, providing an analogy and acts as a metaphor for the objects that symbol represent.

A culmination of the above-mentioned aspect(s) leads to clarity, consistency and credibility of branding.

Thus, Branding is automatically achieved when we focus on the solution as opposed to the problem.

– Digital Transformation: What will be the role of a design in this next big thing?

As we know, design facilitates that oneness in tone and thinking. To me, being able to change what we do and how we do forms the crux of digital transformation. Design plays the crucial role in being able to set the tone, track and deliver it.

Design is constantly evolving with time and technology-your task is to take puzzle pieces and make the final picture without knowing how it should look. The key isn’t gathering a lot of pieces, it’s gathering all the right pieces.

Mapping and analysing, an activity reliant on design, is the underlying factor that lets you take stock of the direction you’re moving toward. Furthermore, demographics and psychographics play a key role in deciding how we go about designing change.

People might think design to be as simple as creating fancy logos with Photoshop or any other software you can get your hands on but what they don’t realize is all the back-end work that goes into the final product which conveys the innate depth of a company’s mission and vision.

– According to you, what are the factors to consider when balancing content and design to deliver the best product? 

Content dictates the design form. We are amid multitudes of communication channels such Facebook, Twitter, Instagram, LinkedIn, Snapchat, Pinterest etc. Each of these mediums have developed a form of presentation and content for itself. So much so that when we colloquially say, ‘write a tweet’, people understand that it is within 280 characters. Thus, social media has given a whole new meaning to the term ‘in a nut shell.’ And design wise, 1080 x 1080 has become the new informal standard for pictures on Facebook and Twitter whereas WhatsApp and Snapchat are a whole new ball game.

Freedom and the kind of work we do decides what we design or how we design. A newspaper design depends on the content, an advertisement can be designed to be bold and bright. In the same scenario, content will be in-depth in a newspaper and very minimal for an ad. The best of both worlds can be achieved when we know the end product we are working towards delivering.

Also, they work in tangent to one another and cannot function independently.

To be able to deliver quality content, we need to accurately plan out how we convey what we convey – should the design be bold and represent our company culture or should it play second fiddle to text which will drive the background design.

As long as we are clear on this aspect, we can always deliver the best of both worlds. Like I said, content and design are very much interdependent.

Innovation and Augmented Reality

Innovation and Augmented Reality is driven by creativity and fed by knowledge. Without taking risks and altering routines, we stick only to what we know, stagnate as a result. Creativity is founded in inspiration and expresses what we have learned. If to learn is through making mistakes, it is important to let go of the fear of failing and have an open mind. And who knows, an accidents can lead to discovery, like when the founder of Kellogg’s left his wheat sitting out and found them flaky and crunchy – giving us Kellogg’s corn flakes!

Here’s how I see innovation: Whether in business organizations or rebuilding relationships with family or friends. When I came across a problem or something that could be done better, that is innovation coming alive. My process begins with brainstorming as many ideas I can think of. Secondly, I plan the idea and how I could go about implementing it. Finally, action – and testing it out to see if it works. If it doesn’t work, always remember to try the other ideas! It might sound simple, but that’s one of the ways to do it. With the help of great World Wide Web, the information out there are limitless, in my opinion.

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The biggest tool in innovation today is the internet. Innovation projects are booming more and more these years. Personally, I get more messages through online apps than regular SMS, for instance through Whatsapp, Facebook Messenger or Snapchat. Of these, Snapchat is probably the social media platform that promotes augmented reality faster than any other social media platforms. The app uses filters that transform faces to animal ears or scary faces and it is becoming one of the most popular use with youngsters. One other thing that is popular these days, is the Pokemon Go game. Pokemon is a Japanese game where players have to catch Pokemon creatures and teach them to battle. The game was popular in the beginning of 2000 and played using physical cards. The Pokemon Company released a modernized Pokemon game on a smart phone, and called it Pokemon Go. The game is located based augmented reality mobile game. Within three days after being released it was the most downloaded app in the US.

Augmented reality was first mentioned in 1901 by the author who wrote The Wonderful Wizard of Oz. He had an idea of an electronic display that overlays data onto life, naming it ‘character marker’. But the term Augmented Reality was attributed first time in 1990 by a former Boeing researcher Thomas P. Caudell. Today, augmented reality is being more used in exhibitions, galleries or a simple guide through a city by using an app on your smartphone. And of course in games and social media too!

 

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