In just over a decade, exponential growth in technology has reshaped customer experiences. Social media is having a huge impact in recent times. Traditional business models are inadequate. Collaboration, productivity and efficiency are increasingly becoming more important to all organisations to create digital innovation for business.
Yet, most businesses are not confident when it comes to taking advantage of new opportunities with digital innovation.
Many companies are lagging behind, and we need more digital innovations for businesses and retailers alike to survive. Businesses need to remain agile in order to maintain competitiveness globally.